FAQ

Frequently asked questions:

Just upload your footage and send us a link. Usually we use Dropbox or GoogleDrive, but you can use any storage that you like.

Artlookstudios is based on trust and respect to our clients. Edited photos will be sent to you. That's why you will pay only when you are satisfied with the result of our work. We don't charge any upfront. We understand that when working with a new client it may take a few rounds until we find a style that satisfies the client.So, tell us right away!

Just upload your footage and send us a link. Usually we use Dropbox or GoogleDrive, but you can use any storage that you like. Also you can ship harddrive to us 238 Bay Ridge Pkwy apt 3C Brooklyn, NY 11209.

Generally our turaroud time 5-20 business days. For photographers who schedule their orders with us ahead of time, we offer a guaranteed turnaround time of 5-7 business days, as long as orders arrive on or before the date scheduled. (Orders of 500+ images may take slightly longer to process).

Yes of course, we offer free trial. Send your photos to artlookstudios@gmail.com or If you have heavy files then you can Send files using We Transfer, Dropbox or any medium you want.

We use the most recent version Adobe Lightroom, Photoshop. With Adobe Lightroom we provide Lighroom Catalogs or XMPs.

We accept JPEG and all RAW formats compatible with Lightroom. We deliver your edited images as either XMPs, JPEGs or you can tell us which formats do you need.

Yes, but a JPEG, by definition is a compressed file that has already been processed in your camera’s processor, thereby losing most of the data that could be available if shot in RAW. So you need to understand that editing can be not so good as in RAW. The RAW file format allows for a much more dynamic ‘workspace’ for us to edit your files with.

Yes, all our pricing is in U.S. dollars.

NO. Send us as little or as much as you want!

First you will receive your completed work and you will be able to revise it. Once you are happy with it, we will send you the invoice with all the details you need to pay. You can pay via PayPal, CreditCard or Check.

We are happy to edit any image. We have tons of experience with portraits, maternity sessions, boudoir, bar/bat mitzvahs, quinceaneras, sweet sixteens, travel photography, real estate images, and more!

Each service is charged individually, so you only pay for exactly what you need in each order. The details are on our services page, but let us assure you that we have some of the most competitive pricing without any compromise in quality or service.

Yes, absolutely. All our personnel have signed a non-disclosure agreement where they commit themselves to not taking any images out of the workplace or use it for any other purposes than for the job you require. Our entire equipment is also protected by firewall for inbound and outbound security and we use the latest antivirus protection in every computer. We also are able to sign a confidentiality agreement.

We understand that when working with a new client it may take a few rounds until we find a style that satisfies the client. Tell us right away! Often when a new client has problems with their first order, we quickly identify the technical issue and resolve it. (monitor calibration, files that have been renumbered resulting in xmp data not matching up, etc.) If the issue requires us to rework the files to reach your satisfaction, we will always do that happily (and at no charge) as long as you let us know about the problem right away.